Incident

Mobile services down

Services concernés : Magic SIM

1. Résolu

   This incident has been resolved.

   3 décembre 2024 à 12:00

2. Surveillance

   A fix has been implemented and we are monitoring the results.

   3 décembre 2024 à 11:16

3. Cause identifiée

   The issue has been identified and a fix is being implemented.

   3 décembre 2024 à 09:08

4. Investigation en cours

   General issue on Telenet & Base network. Voice, SMS and data are impacted since 05h30 for all subscribers. Support teams are investigating with the highest priority.

   3 décembre 2024 à 05:45