Incident

Mobile services down

Betrokken diensten : Magic SIM

1. Opgelost

   This incident has been resolved.

   3 december 2024 om 12:00

2. Opvolging

   A fix has been implemented and we are monitoring the results.

   3 december 2024 om 11:16

3. Oorzaak gevonden

   The issue has been identified and a fix is being implemented.

   3 december 2024 om 09:08

4. Onderzoek bezig

   General issue on Telenet & Base network. Voice, SMS and data are impacted since 05h30 for all subscribers. Support teams are investigating with the highest priority.

   3 december 2024 om 05:45